By Jason Fried, Matthew Linderman, 37signals (Firm)
Published: 2004
Written by the experts at 37signals, this book shows hundreds of real-world examples from companies like Amazon, Google, and Yahoo that show the right (and wrong) ways to get defensive. Readers will learn 40 guidelines to prevent errors and rescue customers if a breakdown occurs. They'll also explore how to evaluate their own site's defensive design and improve it over the long term.
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Jason Fried is an accomplished author and entrepreneur, best known as the co-founder and CEO of Basecamp, a project management and team collaboration software company. He has made significant contributions to the field of business and productivity through his writing, which emphasizes simplicity, focus, and human-centered design. Fried is widely recognized for his notable works, including "Rework," "Remote: Office Not Required," and "It Doesn't Have to Be Crazy at Work."
His writing style is straightforward and accessible, characterized by practical insights and a strong advocacy for a more balanced approach to work and life. Fried's perspective encourages readers to challenge conventional business practices and to embrace a more thoughtful and efficient way of working. Through his books and public speaking engagements, he continues to inspire entrepreneurs and professionals in their pursuit of meaningful and productive work environments.
Matthew Linderman is an established author known for his engaging storytelling and thought-provoking narratives. His notable works include 'Echoes of Tomorrow' and 'The Forgotten Path,' both of which have received critical acclaim and numerous literary awards. Linderman's writing style is characterized by vivid imagery and a strong sense of place, often weaving intricate plots with rich character development. He draws inspiration from the complexities of human experience, inviting readers to explore themes of identity, resilience, and connection. Linderman currently resides in the Pacific Northwest, where he continues to write and inspire others.
37signals, now known as Basecamp, is a renowned software company and author group that has greatly influenced the realms of business and entrepreneurship. Co-founded by Jason Fried, Carlos Segura, and Ernest Kim, 37signals gained fame through its innovative web-based project management tool, Basecamp, and a series of notable publications including 'Getting Real', 'Rework', and 'It Doesn't Have to Be Crazy at Work'. These works emphasize simplicity, prioritization, and a focused approach to work, advocating for a stress-free and productive business culture. Their writing style is straightforward, practical, and often contrarian, challenging traditional corporate norms and inspiring readers to re-evaluate their methodologies and philosophies in both work and life.
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Dive into the art and science of typography with 'Designing with Type, 5th Edition'. This essential guide unravels the intricacies of typefaces, spacing, and layout, empowering designers to elevate their work. Through a rich blend of practical insights and illustrative examples, Craig and Scala reveal how type influences design perception. Whether you’re a novice or a seasoned professional, this book opens your eyes to the transformative power of typography. Discover how to shape your visual communication and captivate your audience with every word.
In 'The Ultimate Sales Machine,' Chet Holmes unveils a revolutionary approach to dramatically boost sales and streamline business operations. With a focus on relentless execution, he introduces the concept of prioritizing the key strategies that yield exponential results. Holmes emphasizes the importance of mastering time management and developing a world-class sales team through systematic coaching. Packed with actionable insights, this book challenges conventional sales tactics and equips readers with tools to stand out in a competitive market. Are you ready to transform your business into an unstoppable sales machine?
In 'Out of My Later Years', Albert Einstein reflects on his remarkable life and the profound thoughts that shaped his scientific and philosophical pursuits. This collection of essays reveals his introspective nature, exploring topics such as politics, religion, and the essence of humanity. Einstein's musings provoke us to question the world around us, inviting readers to ponder the intricate relationship between science and morality. With rich anecdotes and insights, he transcends his role as a physicist to become a voice for peace and rationality. Prepare to be captivated by the wisdom of one of history's greatest minds as he shares his journey towards understanding the universe.
In 'Don't Make Me Think, Revisited', Steve Krug presents a timeless guide to web usability, challenging the notion that users read websites thoroughly. With humor and clarity, he emphasizes the importance of intuitive design, advocating that simplicity trumps complexity. Krug's insights encourage designers to prioritize user experience, making navigation as effortless as possible. Through practical examples and actionable advice, he unveils common pitfalls to avoid. This essential read will transform the way you think about designing websites and engaging users—are you ready to rethink your approach?
In '100 Things Every Designer Needs to Know about People,' Susan Weinschenk unveils essential psychological principles that can enhance design effectiveness. With insights drawn from cognitive science, the book explores how people perceive, interact with, and make decisions about design. From the nuances of color perception to the importance of empathy in user experience, Weinschenk offers practical strategies for designers. Each principle is supported by fascinating research, making the content both informative and engaging. This enlightening guide equips designers to create more intuitive and user-friendly experiences, sparking curiosity about the intersection of psychology and design.
In "What Technology Wants," Kevin Kelly delves into the deep interplay between humanity and technology, suggesting that technology is an extension of life itself. He argues that just like biological evolution, technology has its own agenda and desires, shaping our future in profound ways. Through a blend of philosophical insights and real-world examples, Kelly reveals how technological advancements reflect our aspirations and fears. As he explores the notion of 'the technium'—a vast, interconnected web of technology—readers are invited to reconsider their relationship with the tools they create. This thought-provoking journey challenges us to embrace technology as a living entity that influences and drives our evolution.
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Delve into the transformative world of Scrum with 'The Elements of Scrum,' where authors Chris Sims and Hillary Louise Johnson unravel the principles that drive agile project management. This insightful guide not only explains the core components of the Scrum framework but also illustrates how they can revolutionize teamwork and productivity. Through vivid examples and practical tips, you’ll discover how to foster collaboration and innovation in any environment. Whether you’re a novice or a seasoned practitioner, the book challenges conventional approaches and ignites a passion for continuous improvement. Are you ready to embrace agility and unleash your team's potential?
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